Privacy Policy

Privacy Policy

This Privacy Policy explains how SIA Miega (Reg. No. 40203752605, legal address: Dolomīta iela 2 – 59, Rīga, LV-1016, Latvija), acting as the data controller, collects and processes the personal data of visitors and buyers on the online store www.miega.eu.

1. What data is processed? To process your order and ensure the delivery of goods, we collect the following data: name, surname, delivery address, phone number, and email address. We do not process or store your credit card details—this is handled securely by our payment gateway partners.

2. For what purpose is the data processed?

• To process orders and conclude the Distance Contract.
• To ensure the delivery of goods.
• For accounting purposes in accordance with the legislation of the Republic of Latvia.
• To communicate with the customer regarding the order status.

3. Categories of Data Recipients Your data is not sold or shared with third parties for marketing purposes. We share your personal data with third parties only to the extent necessary to fulfill your order and ensure our legitimate interests. Your data may be shared with the following categories of recipients:

• Delivery and courier services (to deliver your order);
• Payment processing service providers (to securely process your payment);
• IT, server, and website hosting providers;
• Accounting service providers (for invoice processing);
• State authorities (if required by the laws of the Republic of Latvia).

4. Data retention period Customer personal data and purchase history are stored for 5 years to comply with the Accounting Law of the Republic of Latvia and to manage warranty claims. After this period, the data is securely deleted.

5. Your rights You have the right to request access to your data, correct it, or request its deletion (provided it does not conflict with accounting laws). For inquiries regarding data processing, please contact us at: info@miega.eu.